Last updated: 25 August 2025
1. Introduction
Caritutor.com (“we,” “our,” or “us”) is an online platform that connects parents and students with qualified tutors for private tuition. We are committed to protecting your personal data in line with the Malaysian Personal Data Protection Act 2010 (PDPA).
By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal data:
- For Parents/Students: Name, contact number, email address, location, learning requirements.
- For Tutors: Name, contact number, email address, academic qualifications, teaching experience, location, subjects offered.
- Automatically Collected Data: Device information, IP address, browser type, cookies, and site usage analytics.
3. How We Use Your Information
We use your information to:
- Match parents/students with suitable tutors.
- Facilitate communication between tutors and students.
- Improve our website, services, and user experience.
- Run advertising and marketing campaigns on Meta (Facebook/Instagram), TikTok, and Google.
- Respond to enquiries, feedback, or complaints.
- Comply with legal and regulatory requirements.
4. Sharing of Information
We may share your information with:
- Tutors/Parents/Students: Limited information for matching purposes.
- Third-Party Service Providers: Advertising platforms (Meta, TikTok, Google), analytics providers, and hosting services.
- Legal/Regulatory Authorities: Where required by law.
We do not sell or rent your personal information to third parties.
5. Cookies and Tracking Technologies
Caritutor.com uses cookies, pixels, and similar technologies to:
- Measure website traffic and performance.
- Improve site functionality.
- Track effectiveness of ads run on Meta, TikTok, and Google.
You may disable cookies in your browser settings, though some features may not function properly.
6. Data Storage and Retention
- Your personal data is stored securely on our servers.
- We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Under the PDPA, you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Withdraw consent for data processing.
- Request deletion of your data (subject to legal obligations).
Requests can be made by contacting us at office -at- caritutor -dot- com
8. Security
We take reasonable steps to protect your data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party sites (including ads). We are not responsible for the privacy practices of those sites.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “last updated” date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Caritutor.com
Email: office -at- caritutor -dot- com